When certain administration operations are done, IRM sends email notifications to all Admin IRM Users, specifically, to the email address specified in the corresponding Irm User object.
Additional emails are listed and can be added in a Global Settings item in the Global Console called Additional notification emails, which enables an Admin users to add and/or remove additional email addresses to send notifications to:
The admin email list is also available for use beyond the immediate requirements mentioned so far – for example, the user is able to create an email Action in the Trigger Action system that can use this list.
The type of administration operations that cause emails to be sent are those that involve changes to User objects, such as
creating,
deleting,
disabling,
and enabling IRM User accounts.
The email includes basic information such as the type of action, timestamp and similar information. The following is an example of an email that would be sent in case a new IRM User has been added:
Current user: Admin Istrator (admin).
Change time: 06/22/2020 04:08:49.
Type of change: Insert.
Object Type: IrmUser.
Key: 1236950581280.
Name: User1592842054250.
In case a customer is not able to use email, there is an additional ability that enables the exact same messages to be delivered to all Admin Users via the internal IRM notification system (the green pop-up text notification box in the top-right corner of the screen).
